Returned merchandise must be sent freight prepaid and be received in new, resalable condition.
Prior to returning any purchase, please contact customer care at (800) 824-6016 or email to obtain a return authorization number. Some goods, such as special order items and items more than 90 days old, etc.
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If a product does not meet your specifications, you may return the item in its original packaging, in resalable condition, within 30 days for a full credit. Refrigerated items cannot be returned.įreight charges will be applied to special orders, overweight orders, oversized products, and requested rush deliveries. Destinations outside of the 2 day shipping zone must be shipped 2nd Day Air and the air freight charges will apply. Refrigerated items are only shipped Monday – Wednesday and will arrive in 1 – 2 days. If, by chance, an item is backordered, it will be shipped to you immediately upon our receipt. Most orders are shipped by UPS ground complete within 24 hours (M-F). It is our service policy to ship orders the same day we receive them, providing the order is placed by 4:00 pm Monday through Friday. on orders over $100! Orders under $100 will be charged a $14.50 shipping and handling fee.Īll other orders are shipped FOB origin and freight charges will be applied at time of shipment. are intended for use by trained medical personnel.įree Standard Shipping within the contiguous U.S. shall not be liable for special or consequential damage or injury to person or property which results from the use of these products. gives no express or implied warranties on any items shown in its catalog, price list, or otherwise offered for sale and shall not be responsible for the proper use and servicing of goods purchased nor does the company give any express or implied warranty that goods purchased are merchantable or fit for a particular purpose.
Warranties are limited to those offered by the manufacturer.
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